What is this Settlement about?
The lawsuit alleges that AdaptHealth engaged in improper debt collection practices under North Carolina law. Specifically, the claims allege that AdaptHealth:
- Allegedly billed consumers for medical equipment they did not receive, rejected, or had returned; and/or
- Allegedly sent collection letters suggesting possible legal action regarding alleged debts.
AdaptHealth denies all allegations of wrongdoing and liability and contends that its conduct complied with applicable law. AdaptHealth also maintains that it has strong, meritorious defenses to the claims alleged in the litigation and that it was prepared to vigorously defend all aspects of the litigation. The Court has not decided who is right. Instead, Plaintiff and AdaptHealth (together the “Parties”) have agreed to settle to avoid the risks, costs, and delays of further litigation, including trial and appeals.
Plaintiff and Class Counsel believe that the Settlement is fair, reasonable, and adequate and in the best interests of the Settlement Classes.
Who is included?
There are two Settlement Classes.1 You are a Settlement Class Member if you meet all of the following criteria:
1. Settlement Class A: Billing Claim Class
- You purchased, leased, or rented medical equipment, supplies, and/or other products (collectively, “equipment”) from AdaptHealth or any of AdaptHealth’s Family of Companies2;
- You allegedly returned, rejected, or did not receive the equipment;
- You were billed by AdaptHealth for one or more dates of service3 on which you allegedly did not possess the equipment;
- The dates of service occurred between April 3, 2019 and April 3, 2025;
- You lived in North Carolina at the time that at least one billing was sent; and
- You are one of 464 individuals identified from the business records of AdaptHealth as likely to have met these criteria.
2. Settlement Class C: Collection Letter Claim Class
- You purchased, leased, or rented equipment from AdaptHealth or any of AdaptHealth’s Family of Companies2;
- You were sent a “Seriously Past Due” or “Final Demand” letter suggesting possible legal action;
- The letters were associated with dates of service3 between April 3, 2019 and March 31, 2026;
- You lived in North Carolina at the time the letter was sent; and
- You are one of 142,539 individuals identified from the business records of AdaptHealth as having met these criteria.
What benefits does the Settlement provide?
AdaptHealth has agreed to pay a Settlement Amount of $14,311,500 to resolve this case. The Settlement Amount will be used to pay Settlement Class Members; settlement administration expenses; attorneys’ fees up to one- third of the Settlement Amount as of the date of the settlement, additional attorneys’ fees associated with settlement administration, and costs and expenses (subject to Court approval); and a potential incentive award up to $100,000 to Plaintiff as the Class Representative
- A Settlement Fund of $1,624,000 has been set up for Settlement Class A: Billing Claim Class. Eligible Settlement Class A Members who submit valid claims will receive $3,500.00 per person.
- A Settlement Fund of $6,700,000 has been set up for Settlement Class C: Collection Letter Claim Class. Eligible Settlement Class C Members who received a Notice (either by mail or email) will automatically get a payment of $47.00 per person. Those who did not receive a Notice [link to document] will need to submit a valid Claim Form to be eligible for payment.
If funds remain after initial payments, additional distributions may be made on a pro rata basis, where applicable. If funds still remain, the Court may direct a payment to Salvation Army USA, Senior Services Program. No portion of the Settlement Amount will be returned to AdaptHealth.
- [1]
The complaint includes a third class, Settlement Class B: Late Fee Class, which is a subset of members of Settlement Class A: Billing Claim Class. Settlement Class B is being resolved without any financial or other relief to those class members.
- [2]
The members of AdaptHealth’s Family of Companies are identified on AdaptHealth’s website at https://adapthealth.com/locations/.
- [3]
In health care, the “date of service" is generally the date on which a patient receives health care treatment, services, equipment, or supplies.
Your Legal Rights and Options
These deadlines may be moved, canceled, or otherwise modified, so please check this website often for updates. For additional information, please review the Long Form Notice, available on the Important Documents page.
| Option & Due Date | Status | Event Description |
|---|---|---|
Submit a Claim Form December 8, 2026 at 11:59 P.M. Eastern | Status: Upcoming | Explanation:
|
Ask to be Excluded ("Opt Out") December 8, 2026 at 11:59 P.M. Eastern | Status: Upcoming | Explanation:
|
Object December 8, 2026 at 11:59 P.M. Eastern | Status: Upcoming | Explanation:
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Do Nothing | Explanation:
|
